Careers at ARS

careers

Why Choose ARS?

At ARS, we know that company culture isn't defined by ping pong tables in the break room or gimmicky "team building" activities. It's all about how you treat people. We believe people matter and that Respect for customers, vendors, and each other is one of our most important core values as a business. We all have a different job to do, different strengths and weaknesses, but what connects and strengthens our team is our commitment to Excellence. Understanding this commitment allows us to build lasting professional relationships and work towards our shared goals.

ARS offers a rewarding career to help you build your future success. We believe that Honesty and giving valuable feedback to our employees is important for growth in their current position and when they move up in our company. We encourage employees' professional development both in and out of the workplace and believe that if we treat our employees well, they will do the same for our vendors and customers.

Open Positions

+Arizona Positions
Receptionist | Phoenix
What we are looking for:

American Refrigeration Supplies, Inc. is one of the largest wholesale distributors of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 82 years. We are a part of the Kitchell Family of Companies since 1978. We operate in seven different states and are experiencing growth.

We are seeking a motivated Receptionist to join our Admin team for our Corporate Office in Phoenix. This position is full-time, Monday - Friday 8:00 a.m. - 5:00 p.m.

This entry level position offers many opportunities for growth.

About the Position:

o Manage multi-line phone system: answer, screen, and redirect calls professionally.
o Greet visitors in a friendly manner and ensure they are directed appropriately.
o Coordinate conference room bookings and maintain schedules.
o Maintain organized filing systems, claims processing and handle document management.
o Assist with marketing projects and perform accurate data entry tasks and contact information maintenance.
o Support corporate staff through ad hoc and routine tasks as assigned by Administrative Support Manager.
o Maintain professional and tidy reception areas.
o Other duties as assigned.

What we are looking for:

o High school diploma; additional certification in Office Management or Associates Degree is a plus
o 1 year work experience as a Receptionist, Front Office Representative
o Proficiency in Microsoft Office
o Intermediate skills in Excel, internet research
o Hands-on experience with office equipment (e.g. fax machines and printers)
o Professional attitude and appearance
o Solid written and verbal communication skills
o Ability to be resourceful and proactive when issues arise
o Excellent organizational skills
o Multitasking and time-management skills, with the ability to prioritize tasks
o Strong Customer service skills
o Reliable transportation
o Must speak fluent English

What we offer:

o Competitive salary based on experience
o Excellent Medical, Dental, and Vision coverage through Cigna
o 401k with match
o Life Insurance
o Paid Holidays
o Vacation and sick time
o Tuition reimbursement

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Territory Manager | Phoenix
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for more than 80 years! We are looking for the right person to join our legacy as a Territory Sales Manager for our growing Metro Phoenix Region. This position is full-time, Monday to Friday 8:00 am to 5:00 pm.

The Territory Sales Manager plays a pivotal role in our company by utilizing exceptional knowledge of ARS Lines of Inventory, regular assessment through consumer research, regular presentation of products and services provided by ARS, regular calls and follow up to cultivate customer relationships.

What you will be doing:

o Grow sales by calling on assigned customers to foster strong relationships and regularly check-in on their needs and special requests or promotions ensuring high-level of satisfaction
o Continued development of existing accounts to increase sales and expand product lines by consistently communicating solutions and providing technical support
o Develop and open new accounts by consistently cold calling to provide new solutions making their jobs easier and offering product support/promos
o Coordinate sales activities in Branch to support various product lines by communicating and working with branch staff and key vendors
o Analyze customer sales reports or diminishing sales categories and strategize a plan for increasing book of business through better service or diversifying product line
o Coordinate with management on product planning, inventory, and new solutions or promos for customers
o Attend Industry Relevant Networking events to reach other potential customers
o Regularly complete sales assessments, prepare reports, complete weekly sales call logs for VP of Sales
o Coordinate with VP of Sales and Team in balancing territory. Assigned accounts must maintain or have potential of minimum $100,000 with maximum of 50 total accounts.
o Continuous tenacity to always seek a solution for our customers and not give up
o Other duties as assigned

What we are looking for:

o 3-5 years HVAC experience, counter sales
o 3 or more years Sales or Sales Management experience
o Ability to provide and maintain top notch customer service
o Ability to generate sales/margin growth
o Ability to multi-task and work to fill orders timely
o Ability to prioritize and manage time; must be self-starter
o Team Player with ability to establish strong relationships
o Strong computer knowledge in all MS Office applications

What ARS Offers:

o Medical/Dental/Vision for Employee under $80/paycheck
o Free Life Insurance
o Free Long-term Disability insurance
o Earn 30hours vacation after 6months
o Tuition and Trade School Reimbursement Program
o Career Path Opportunities
o Profit Sharing and more...

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Warehouse Associate | Phoenix
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 80 years. We are looking for an energetic Warehouse Associate to join our 80+ year legacy and contribute to our continued success for years to come. If you are enthusiastic, have a "can do" attitude and excellent customer service skills, we encourage you to apply!

This position will sort, pick and pack AC and Refrigeration parts and supplies as well as complete daily warehouse assignments for our busy HVAC/R branch!

Primary Job Duties:

o Stock HVAC parts in warehouse; ensuring all items are in correct bin
o Follow supervisors' directions to ensure following correct put away instructions
o Assist in loading and unloading of all trucks
o Report any order issues or shorts to Manager
o Quality control on all items going out for on orders:
o Inspection of all inventory ensuring accuracy of pick list
o Ensure warehouse is in proper order (clean, debris picked up, forklifts in proper charging area etc.) before the end of each shift
o Clean and sanitize restrooms and counter areas
o Safe operation of forklifts and pallet jacks (after training)
o Follow the PWM's (Preferred Work Methods) for warehouse
o Ensure all Safety Procedures followed
o Wears proper Personal Protective Equipment (PPE)
o Additional duties as assigned by Manager

What we are looking for:

o Sit Down Forklift Experience (preferred not required)
o Positive attitude is a must
o Excellent customer service
o Ability to handle physical workload and lift up to 50 lbs.
o Ability to work in a detail oriented and fast paced environment
o Ability to handle money and collect payments from customers
o Ability to work in the heat, especially during the summer months

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

+California - Northern Positions
Warehouse / Driver | Stockton
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for 80 years! We are looking for the right person to join our 80-year legacy!

This position will deliver AC and Refrigeration parts and supplies as well as complete daily warehouse assignments for our busy HVAC branch! It's a full-time position, Monday to Friday typically 8:00am - 5:00pm.

What you will be doing:

o Pull and prepare customer orders for delivery
o Load and unload vehicle, ensuring cargo properly secured
o Deliver products to customer locations in a timely manner
o Delivery to customer ensuring order accuracy
o Collect on unpaid orders and shipments as needed
o Inspect and monitor delivery vehicle
o Maintain accurate inventory of packages and materials
o Assist in warehouse putting away inventory, organizing parts, preparing orders for next day, replenish bins etc.
o Other Duties as assigned

What we are looking for:

o Experience in delivery driving, know local area well
o Forklift Experience
o Positive attitude is a must
o Excellent customer service
o Clean driving record, must be at least 20 years old
o Ability to handle physical workload and lift up to 50 lbs.
o Ability to work in a detail oriented and fast paced environment
o Ability to handle money and collect payments from customers
o Ability to work in the heat, especially during the summer months

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Warehouse/Driver | Santa Rosa
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for 80 years! We are looking for the right person to join our 80-year legacy!

This position will deliver AC and Refrigeration parts and supplies as well as complete daily warehouse assignments for our busy HVAC branch! It's a full-time position, Monday to Friday typically 8:00am - 5:00pm.

What you will be doing:

o Pull and prepare customer orders for delivery
o Load and unload vehicle, ensuring cargo properly secured
o Deliver products to customer locations in a timely manner
o Delivery to customer ensuring order accuracy
o Collect on unpaid orders and shipments as needed
o Inspect and monitor delivery vehicle
o Maintain accurate inventory of packages and materials
o Assist in warehouse putting away inventory, organizing parts, preparing orders for next day, replenish bins etc.
o Other Duties as assigned

What we are looking for:

o Experience in delivery driving, know local area well
o Forklift Experience
o Positive attitude is a must
o Excellent customer service
o Clean driving record, must be at least 20 years old
o Ability to handle physical workload and lift up to 50 lbs.
o Ability to work in a detail oriented and fast paced environment
o Ability to handle money and collect payments from customers
o Ability to work in the heat, especially during the summer months

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

+Texas Positions
Counter Sales | El Paso
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 80 years. We are looking for someone energetic, with a great attitude and excellent customer service skills to join our 80+ year legacy as a Counter Sales Representative for our busy Branch.

This position is full-time, Monday through Friday 8:00 a.m. to 5:00 p.m.

About the Position:

The Counter Sales Representative provides excellent customer service and HVAC solutions to ARS customers by meeting their needs to the best of their ability while demonstrating and maintaining a positive and friendly attitude.

o Establishes a maintains a positive rapport with customers by using positive verbal communication and providing prompt and courteous service.
o Conducts counter sales transactions, credit and cash goods for credit and complete warranty paperwork.
o Sells equipment, tools, parts, accessories, materials, and supplies to dealers, contractors, service firms and industrial accounts.
o Maintain, organize, and stock shelves. Maintain inventory control. Assist in organization of equipment and product displays. Ensure store area is kept sanitary and orderly.
o Recommend and promote related 'add-on' items to customers.
o Advise customers on substitution or modification of related items and products application information.
o Provide accurate price points from Company computer database.
o Receive and fill telephone and facsimile orders effectively.
o Consistent and timely follow-up with customers and sales consultants with accurate quotes and product information.
o Collaborate with outside sales consultants to provide timely feedback and notification of above average price quotes.
o Assist customers with loading of merchandise and other needs. Effectively work together with fellow CSR's to ensure continuity of customer service.
o Prepare items for shipping, communicate accurate delivery information, and complete paperwork for warranties as directed by Company Warranty Department.
o Attend branch meetings, technical training sessions and general Company meetings as requested.

What we are looking for:

o Must be able to communicate well with others.
o Ability to multi-task in fast paced environment.
o Ability to prioritize tasks and demonstrate time management
o Strong Organization skills
o Demonstrated Excellence in verbal and written communication skills
o Strong computer knowledge including MS Office applications.
o Basic typing skills.
o Ability to speak, read and write English
o Basic math skills
Requirements:
o A minimum of 2 years HVAC industry experience in a high-volume HVAC wholesale environment is highly preferred but not required
o Previous experience in counter sales/customer service
o Must be able to pass a pre-employment drug screen

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Territory Sales Manager | El Paso
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for 82 years. We are looking for an experienced Territory Sales Manager for our Southern California Region. This position is full-time (typically 8:00 a.m. - 5:00 p.m.) and will be based out of San Diego, CA. Frequent travel is required.

About the Position:

The Territory Sales Manager will generate sales and margin growth for all parts of our business. Identify and develop new business opportunities with existing customers. Generate new customer business by contacting leads and following through on quotes and technical support.

Primary Duties:

o Grow sales utilizing assigned customers as well as generating new customers
o Develop existing accounts to increase sales and expand product lines by consistently communicating solutions and providing technical support
o Develop and open new accounts by consistently cold calling to provide new solutions to make their job easier and offering product support/promos
o Coordinate sales activities to support various product lines by communicating and working with branch staff and key vendors
o Analyze customer sales reports or diminishing sales categories and strategize a plan for increasing book of business through better service or diversifying product line
o Coordinate with management on product planning, inventory, and new solutions or promos for customers
o Coordinate with Business Director in balancing territory. Assigned accounts must maintain or have potential of minimum $50,000 with maximum of 35 total accounts.
o Continuous tenacity to always seek a solution for our customers and not give up
o Other duties as assigned

Required Experience:

o A minimum of 5 or more years of HVAC/R industry experience
o 3 or more years of Sales or Sales Management experience

Abilities and Skills:

o Ability to maintain a valid driver's license
o Must be able to communicate well with others.
o Ability to handle multiple tasks.
o Ability to prioritize and manage time well.
o Ability to be self-starting.
o Strong computer knowledge including MS Office
o Basic typing/10-key skills.

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

+Virginia Positions
Branch Manager | Virginia Beach
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for 80+ years! We are looking for the right person to join our 80-year legacy as a Branch Manager.

This position is full-time, Monday to Friday 8:00 am to 5:00 pm.

What you will be doing:

o Manage, motivate, and mentor branch employees which may include: Counter Sales Position(s), Warehouse/Delivery, and in larger branches Receiving/Transfer clerks, Counter trainee, Sales;
o Ability to "wear many hats" is required. Branch Manager will need the ability to actively support the following: performing site evaluations, assisting in project scheduling, supporting sales/quotes, performing warehousing functions
o Manage the performance of direct reports, including work allocation, performance management, training, coaching, succession planning, career development and compensation;
o Foster a culture of clear, direct communication within the branch
o Monitor Branch Sales and find innovative ways to increase
o Oversee and maintain customer service levels, including customer inquiries and resolution of customer issues. Ensuring we are delivering an excellent customer experience
o Work closely with Regional Manager to understand branch performance and KPI (Key Performance Indicators) targets such as: REPORTING, DAILY TRANSFERS, RECEIVING PO'S TIMELY, WEEKLY CYCLE COUNTS, DAILY BANK DEPOSITS, PROKEEP MGMT, ETC.
o Ensure "BRANCH SCORECARD" CRITERIA are being consistently applied throughout the branch;
o Ensure the branch team receives the proper safety training and equipment
o Drive continuous improvement in all aspects of branch operations; managing sales performance, customer focus, on-site facilities; vehicle fleet etc.

What we are looking for:

o 3-5 years HVAC distribution or relevant HVAC experience, counter sales
o 3-5 years management experience
o Ability to manage multiple direct reports
o Ability of provide and maintain top notch customer service
o Ability to generate sales/margin growth
o Ability to keep branch aligned with operational goals
o Team Player with ability to establish strong relationships
o Strong computer knowledge in all MS Office applications

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Lead Counter Sales | Norfolk
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and we have been serving our customers for over 80 years. We are looking for someone energetic, with a great attitude and excellent customer service skills to join our 80+ year legacy as a Lead Counter Sales Representative for our busy Branch.

This position is full-time, Monday through Friday 8:00 a.m. to 5:00 p.m.

About the Position:

The Counter Sales Representative provides excellent customer service and HVAC solutions to ARS customers by meeting their needs to the best of their ability while demonstrating and maintaining a positive and friendly attitude.

o Establish and maintain positive rapport with customers by using positive verbal communication and providing prompt and courteous service.
o Sell equipment, tools, parts, accessories, materials, and supplies to dealers, contractors, service firms and industrial accounts.
o Recommend and promote related 'add-on' items to customers. Advise customers on substitution or modification of related items and products application information.
o Provide accurate price points from Company computer database. Receive and fill telephone and prokeep orders effectively.
o Consistent/timely follow-up with customers and sales consultants with accurate quotes and product information.
o Collaborate with outside sales consultants to provide timely feedback and notification of above average price quotes.
o Remain current and knowledgeable about products and the Company catalog. Advise customers using technical knowledge and manufacturer's catalogs.
o Responsible for conducting counter sales transactions, credit and cash transactions, obtain relevant signatures for billing purposes.
o Assist Branch Manager with training of staff on Counter and Warehouse tasks
o Assist in managing and maintaining inventory including Annual Physical Inventory Prep
o Assist in monitoring branch team to ensure all ARS processes are followed
o Maintain, organize, and stock shelves.
o Assist in organization of equipment and product displays. Ensure store area is kept sanitary and orderly.
o Assist customers with loading merchandise and other needs. Effectively work together with fellow CSR's to ensure continuity of customer service.
o Prepare items for shipping, communicate accurate delivery information, and complete paperwork for warranties as directed by Company Warranty Department.
o Attend branch meetings, technical training sessions and general Company meetings as requested.

What we are looking for:

o Must be able to communicate well with others.
o Ability to multi-task in fast paced environment.
o Ability to prioritize tasks and demonstrate time management
o Strong Organization skills
o Demonstrated Excellence in verbal and written communication skills
o Strong computer knowledge including MS Office applications.
o Basic typing skills.
o Ability to speak, read and write English
o Basic math skills

Requirements:

o A minimum of 3-5 years HVAC industry experience in a high-volume HVAC wholesale environment is highly preferred but not required
o Previous experience in counter sales/customer service
o Must be able to pass a pre-employment drug screen

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Warehouse / Driver | Ashland
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for 80 years! We are looking for the right person to join our 80-year legacy!

This position will deliver AC and Refrigeration parts and supplies as well as complete daily warehouse assignments for our busy HVAC branch! It's a full-time position, Monday to Friday typically 8:00am - 5:00pm.

What you will be doing:

o Pull and prepare customer orders for delivery
o Load and unload vehicle, ensuring cargo properly secured
o Deliver products to customer locations in a timely manner
o Delivery to customer ensuring order accuracy
o Collect on unpaid orders and shipments as needed
o Inspect and monitor delivery vehicle
o Maintain accurate inventory of packages and materials
o Assist in warehouse putting away inventory, organizing parts, preparing orders for next day, replenish bins etc.
o Other Duties as assigned

What we are looking for:

o Experience in delivery driving, know local area well
o Forklift Experience
o Positive attitude is a must
o Excellent customer service
o Clean driving record, must be at least 20 years old
o Ability to handle physical workload and lift up to 50 lbs.
o Ability to work in a detail oriented and fast paced environment
o Ability to handle money and collect payments from customers
o Ability to work in the heat, especially during the summer months

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

Warehouse / Driver | Chesapeake
What we are looking for:

American Refrigeration Supplies, Inc. is a wholesale A/C, heating and refrigeration company and we have been doing business for 80 years! We are looking for the right person to join our 80-year legacy!

This position will deliver AC and Refrigeration parts and supplies as well as complete daily warehouse assignments for our busy HVAC branch! It's a full-time position, Monday to Friday typically 8:00am - 5:00pm.

What you will be doing:

o Pull and prepare customer orders for delivery
o Load and unload vehicle, ensuring cargo properly secured
o Deliver products to customer locations in a timely manner
o Delivery to customer ensuring order accuracy
o Collect on unpaid orders and shipments as needed
o Inspect and monitor delivery vehicle
o Maintain accurate inventory of packages and materials
o Assist in warehouse putting away inventory, organizing parts, preparing orders for next day, replenish bins etc.
o Other Duties as assigned

What we are looking for:

o Experience in delivery driving, know local area well
o Forklift Experience
o Positive attitude is a must
o Excellent customer service
o Clean driving record, must be at least 20 years old
o Ability to handle physical workload and lift up to 50 lbs.
o Ability to work in a detail oriented and fast paced environment
o Ability to handle money and collect payments from customers
o Ability to work in the heat, especially during the summer months

How To Apply:

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com

American Refrigeration Supplies, Inc.

In the business since 1940, ARS has built a reputation as an HVAC/R wholesale distributor that values Integrity in everything we do. We believe that caring about people brings success. We have been consistently ranked in the Top 50 Distributors of our industry, and have earned the trust & Loyalty of our customers.

Our home office is based in Phoenix, Arizona, where our company started, and has since grown to 33 branches located across Arizona, California, Nevada, New Mexico, Texas, Utah and Virginia. We understand that how a business chooses to conduct itself affects the lives of it's employees and others in the community. With this understanding, the ARS team is dedicated to managing a business worthy of our mission, delivering consistent and profitable results, and positively impacting our customers and community. Read more about our Mission and Our Story.

An Industry to be Excited About

We're excited for the HVAC/R Industry and the new opportunities it will bring to job seekers in the coming years. If you've never thought twice about your AC unit or how it can be the start of your career, you're not alone. But now is the time to take advantage of this growing industry and start building your lifelong career today!

See why we're excited for the HVAC/R industry and check out the short film version of Hot Commodity, an upcoming documentary brought to you by HARDI.

Job Applications

To apply for any of the open positions, please download the application. Once filled out and signed, please send your application and current resume to our confidential HR email at: ARS-Careers@arsnet.com